Return & Exchange Policy
Our Return & Exchange Policy
We want you to be completely satisfied with your purchase. Here's what you need to know:
โ Exchanges
We accept size exchanges within 14 days of delivery. If the size doesn't fit, contact us and we'll arrange an exchange for the correct size.
๐ฆ Conditions for Exchange
- Item must be unworn and in original condition
- Original box and packaging must be included
- Contact us within 14 days of receiving your order
โ Non-Returnable Items
Items that have been worn, washed, or damaged after delivery cannot be exchanged.
๐ฉ How to Request an Exchange
Send us a message on Instagram @brandedvista_ or email us at support@vistabranded.com with your order number and the issue.
โ ๏ธ Please note
As our products are sourced internationally and shipped directly from the supplier, full monetary refunds are not available. We are committed to resolving any issues and ensuring you receive the right product.